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ASUNAM
2010
IEEE
13 years 10 months ago
Assessing Expertise Awareness in Resolution Networks
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...
BCS
2008
13 years 10 months ago
Beatbox - A Computer Simulation Environment for Computational Biology of the Heart
Despite over a century's study, the trigger mechanisms of cardiac arrhythmias are poorly understood. Even modern experimental methods do not provide sufficient temporal and s...
Ross McFarlane, Irina V. Biktasheva
DIMVA
2010
13 years 10 months ago
HookScout: Proactive Binary-Centric Hook Detection
Abstract. In order to obtain and maintain control, kernel malware usually makes persistent control flow modifications (i.e., installing hooks). To avoid detection, malware develope...
Heng Yin, Pongsin Poosankam, Steve Hanna, Dawn Xia...
DMIN
2008
158views Data Mining» more  DMIN 2008»
13 years 10 months ago
Mining User Movement Behavior Patterns in a Mobile Service Environment
Abstract - The rapid advances of wireless and web technologies enable the mobile users to request various kinds of services via mobile devices at anytime and anywhere. To provide t...
Yen-Ssu Chou, Tzung-Shi Chen
HCI
2007
13 years 10 months ago
User Expectations from Dictation on Mobile Devices
Mobile phones, with their increasing processing power and memory, are enabling a diversity of tasks. The traditional text entry method using keypad is falling short in numerous way...
Santosh Basapur, Shuang Xu, Mark Ahlenius, Young S...
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