This paper crystallises out some key findings of knowledge management practices from a Finnish survey on the insurance industry. 15 Finnish insurance companies of different sizes ...
: The increasing intensity of global competition and the rapid advances in information technology (IT) have led organisations to search for more efficient and effective ways to man...
The Web is rapidly becoming the platform through which many companies deliver services to businesses and individual customers. E-Services are typically delivered point-to-point; h...
This paper reports on research-in-progress designed to understand adoption and diffusion of e-learning (EL) among small and medium-sized enterprises (SMEs) in northern Italy. The ...
—Becoming more competitive and more effective in the current scenes of Business and Public Administration, the organizations must be able to approach easily and quickly to the in...
Marcello Castellano, Giuseppe Mastronardi, Angela ...