This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
We present a static analysis framework for inference of security-related program properties. Within this framework we design and implement ownership, immutability and information ...
One of the reasons large-scale software development is difficult is the number of dependencies that software engineers face. These dependencies create a need for communication and...
Cleidson R. B. de Souza, Stephen Quirk, Erik Train...
Nowadays, due to the lack of face-to-face contact, distance course instructors have real difficulties knowing who their students are, how their students behave in the virtual cour...
The Perseus Project at Tufts University produces tools to enhance the study of humanities texts. Perseus’ new named-entity browser lets users browse an index of references to pe...