This paper presents a research project on the design of a cross-channel information management tool for knowledge workers: we focus on IT services professionals in a large enterpr...
Abstract. Commitments are a powerful abstraction for representing the interactions between agents. Commitments capture the content of the interactions declaratively and allow agent...
This paper presents results from the analysis of data collected during a 3-year user-oriented longitudinal and empirical on-line evaluation of the use of the Dublin Core metadata ...
Abstract. When we model and analyze trust in organizations or information systems we have to take into account two different levels of analysis: social and individual. Social leve...
Paolo Giorgini, Fabio Massacci, John Mylopoulos, N...
Video protocol analysis is a standard technique in many research disciplines including human-computerinteraction and computer supported cooperative work. It is notoriously time co...