In this manuscript we develop a conceptual understanding of how key risk factors associated with Information Technology development projects are magnified or multiplied when deali...
Identifying the risks associated with the implementation of clinical information systems (CIS) in health care organizations can be a major challenge for managers, clinicians, and ...
In recent years, an increasing amount of attention has been paid to information systems (IS) outsourcing by practitioners as well as academics. However, our understanding of the fa...
The management of operational risks, i.e., risks of loss resulting from inadequate or failed processes, people and systems or from external events, is crucial for the stability of...
: The aim of this study is to assess quality perception of information system (IS) services outsourced by a large Brazilian bank, both from a technical (results) as well as from a ...
Luis Kalb Roses, Norberto Hoppen, Bernard Ballaz, ...