Configuration and change request management systems offer valuable information for the assessment of process quality characteristics. The definition of appropriate metrics that ad...
Holger Schackmann, Martin Jansen, Christoph Lischk...
Recent dynamics in the business world and the tough environment of globalization put enormous pressure on enterprises to be innovative. As a consequence, management concepts and I...
In a fast changing market environment the task of reducing the downtime for change management of business processes has high importance. Ensuring that IT reflects the updated busin...
To produce quality software and evolve them in an economic and timely fashion, enactable software process models are used for regulating development activities with the support of ...
Using OTS (Off-The-Shelf) components in software development has become increasingly popular in the IT industry. OTS components can be either COTS (Commercial-Off-The-Shelf), or O...
Jingyue Li, Reidar Conradi, Odd Petter N. Slyngsta...