A repository of task structures can reveal important latent knowledge about the development of a software system. Although approaches have been proposed to recover artifacts withi...
A scenario can be used to describe a possible instantiation of a given business use case and can be expressed for example as a list of steps written in natural language, or by an ...
Enterprise systems are load tested for every added feature, software updates and periodic maintenance to ensure that the performance demands on system quality, availability and res...
Haroon Malik, Bram Adams, Ahmed E. Hassan, Parmind...
Understanding collaborative work practices represents a critical factor in and a necessary fundament for the development of effective Computer Supported Collaborative Work (CSCW) ...
Conversational Case-Based Reasoning (CCBR) systems engage a user in a series of questions and answers to retrieve cases that solve his/her current problem. Help-desk and interactiv...