In recent years, the KDD process has been advocated to be an iterative and interactive process. It is seldom the case that a user is able to answer immediately with a single query...
Arianna Gallo, Roberto Esposito, Rosa Meo, Marco B...
Evaluation measures act as objective functions to be optimized by information retrieval systems. Such objective functions must accurately reflect user requirements, particularly w...
Charles L. A. Clarke, Maheedhar Kolla, Gordon V. C...
We consider experiments to measure the quality of a web search algorithm based on how much total time users take to complete assigned search tasks using that algorithm. We first ...
The Intelligent Book project aims to improve online education by designing materials that can model the subject matter they teach, in the manner of a Reactive Learning Environment...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...