Modern IT systems serve many different business processes on a shared infrastructure in parallel. The automatic request execution on the numerous interconnected components, hosted...
Abstract. Software engineering activities in the Industry has come a long way with various improvements brought in various stages of the software development life cycle. The comple...
R. Selvarani, T. R. Gopalakrishnan Nair, Muthu Ram...
Service-Oriented Computing (SOC) enables the development and design of loosely coupled software components for integration with other software system. Since most legacy system wer...
: Business processes continue to play an important role in today’s service-oriented enterprise computing systems. Mining, discovering, and integrating process-oriented services h...
Joonsoo Bae, Ling Liu, James Caverlee, Liang-Jie Z...
This paper deals with the Change Management process within IT Service Management. Change Management includes several activities, some of which need to evaluate the risk exposure as...