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WIRTSCHAFTSINFORMATI
2007
13 years 9 months ago
An Ontology Framework for Semantic Business Process Management
A core challenge in Business Process Management is the continuous, bi-directional translation between (1) a business requirements view on the process space of an enterprise and (2...
Martin Hepp, Dumitru Roman
BPM
2006
Springer
111views Business» more  BPM 2006»
14 years 11 days ago
A Proposal for an Open Solution Business Process Integration and Management Implementation Framework
SOA, Service Oriented Architecture, some people tightly couple this concept with some technologies, as some believes that SOA is about Web Services and its orchestrations. SOA, is ...
Fathi M. Al-Ghaiati
EMISA
2009
Springer
14 years 3 months ago
Controlled Flexibility and Lifecycle Management of Business Processes through Extensibility
Companies employ business process management suites to model, run, and maintain their processes. These processes are required to comply with requirements originating from standards...
Sören Balko, Arthur H. M. ter Hofstede, Alist...
BIS
2008
130views Business» more  BIS 2008»
13 years 10 months ago
Employee Competencies for Business Process Management
Business process management (BPM) is an approach which empowers companies to react flexibly to new market situations. The main goal of BPM is to improve efficiency and effectivenes...
Stefan Eicker, Jessica Kochbeck, Peter M. Schuler
ECIS
2004
13 years 10 months ago
Customer relationship management (CRM) evaluation: diffusing crm benefits into business processes
Although CRM is one of the fastest growing management approaches being adopted across many organizations and particularly tourism and hospitality firms, the deployment of CRM appl...
Marianna Sigala