Abstract- This paper deals with "Knowledge Management Systems" (KMS) which are seen as a new kind of information systems supporting organizational information processing....
—Knowing the dependencies among computing assets and services provides insights into the computing and business landscape, therefore, facilitating low-risk timely changes in supp...
Alexandru Caracas, Andreas Kind, Dieter Gantenbein...
The aim of Participatory Design (PD) is to involve the users in the design. Even though the research has shown the success of PD projects in empowering users, little has been said...
In today's business where speed is of essence, an iterative development approach that allows the functionality to be delivered in parts has become a necessity and an effectiv...
The topic of process mining has attracted the attention of both researchers and tool vendors in the Business Process Management (BPM) space. The goal of process mining is to discov...
Wil M. P. van der Aalst, Ana Karla A. de Medeiros,...