This paper presents a framework that draws on Structuration theory and dialectical hermeneutics to explicate the dynamics of software process improvement (SPI) in a packaged softw...
To learn the preferential visual attention given by humans to specific image content, we present NUSEF- an eye fixation database compiled from a pool of 758 images and 75 subjects....
A study of email responsiveness was conducted to understand how the timing of email responses conveys important information. Interviews and observations explored users’ perceptio...
A prime business concern is knowing your customer. One legacy carried into the present from the earliest NCSA web servers is web server logs. While there are more powerful user tr...
This paper is about people. It is about understanding how learning and communication mutually influence one another; allowing people to infer each other's communicative behavi...