For the last many years, workflow management (WFM) has been the focus of intense activity in terms of products, standards and research work worldwide. WFM integrates concepts from ...
With the rapid growth of the Internet, users' ability to publish content has created active electronic communities that provide a wealth of product information. Consumers nat...
Much of the literature on responsibility in the IT field addresses the responsibilities of members of the IT profession. In this paper, we investigate to what extent the responsibi...
Customer centricity has long been a guiding principle for many businesses. However, it is usually limited to marketing existing products with as strong a customer focus as possibl...
A key way in which banks mitigate the effects of phishing is to remove fraudulent websites or suspend abusive domain names. This ‘take-down’ is often subcontracted to special...