Abstract. Prosody has been actively studied as an important knowledge source for speech recognition and understanding. In this paper, we are concerned with the question of exploiti...
This paper describes a domain independent, automatically trained call router which directs customer calls based on their response to an open-ended "How may I direct your call...
This paper describes methods for extracting traffic flow information from urban traffic scenes. The ultimate goal is to collect a macroscopic view of traffic flow information in a...
MDD and MDA approaches require capturing the behavior of UML models in sufficient detail so that the models can be automatically implemented/executed in the production environment....
This paper deals with the Change Management process within IT Service Management. Change Management includes several activities, some of which need to evaluate the risk exposure as...