The term organizational memory is due for an overhaul. Memory appears to be everywhere in organizations; yet, the term has been limited to a few uses. In this paper we examine wha...
Historically, the dominant paradigm in HCI, when it appeared as a field in early 80s, was information processing ("cognitivist") psychology. In recent decades, as the fo...
Bonnie A. Nardi, Edwin Hutchins, James D. Hollan, ...
This paper suggests the need for a software engineering research community conversation about the future that the community would like to have. The paper observes that the researc...
This paper formalizes the semantics of trust and studies the transitivity of trust. On the Web, people and software agents have to interact with “strangers”. This makes trust ...