This paper presents a new approach to identifying concepts expressed in a collection of email messages, and organizing them into an ontology or taxonomy for browsing. It incorpora...
In the recent years, we have witnessed a dramatic increment in the volume of spam email. Other related forms of spam are increasingly revealing as a problem of importance, special...
Recent email spam filtering evaluations, such as those conducted at TREC, have shown that near-perfect filtering results are attained with a variety of machine learning methods wh...
Customer care in technical domains is increasingly based on e-mail communication, allowing for the reproduction of approved solutions. Identifying the customer's problem is o...
Stephan Busemann, Sven Schmeier, Roman Georg Arens
Unsolicited commercial or bulk emails or emails containing viruses pose a great threat to the utility of email communications. A recent solution for filtering is reputation systems...
Yuchun Tang, Sven Krasser, Dmitri Alperovitch, Pau...