176 search results - page 17 / 36 » Activity-based management of IT service delivery |
HICSS
2003
IEEE
14 years 27 days ago
2003
IEEE
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
SIGUCCS
2003
ACM
14 years 26 days ago
2003
ACM
Rapid product or service deployment is most commonly thought of in the corporate, rather than academic, environment. Utilizing a rapid deployment process and a number of highly de...
IFIP11
2004
13 years 9 months ago
2004
: Software fixes, patches and updates are issued periodically to extend the functional life cycle of software products. In order to facilitate the prompt notification, delivery, an...
IJNSEC
2008
13 years 7 months ago
2008
In wireless networks, secure multicast protocols are more difficult to implement efficiently due to the dynamic nature of the multicast group and the scarcity of bandwidth at the ...
CHIMIT
2009
ACM
14 years 2 months ago
2009
ACM
System administrators are end-users too. And as end-users, they develop tools, create web pages, write command-line scripts, use spreadsheets, and repurpose existing tools. In sho...