— Service Oriented Architectures with underlying technologies like web services and web services orchestration have opened the door to a wide range of novel application scenarios...
Service workflow management which consolidates multiple services to achieve business goals has become a critical issue in service-oriented computing. Due to the unique feature of ...
Jun Yan, Yun Yang, Ryszard Kowalczyk, Xuan Thang N...
Automation and integration of business processes are at the heart of contemporary enterprise systems. In the pursuit of this goal, process automation technology is employed at vary...
Abstract: This paper addresses the problem of expressing preferences among nonfunctional properties of services in a Web service architecture. In such a context, semantic and non-f...
AI has the potential to play an important role in the customer service field. By leveraging the high bandwidth of natural language customers will be able to state their intentions...
Mihai Barbuceanu, Mark S. Fox, Lei Hong, Yannick L...