Important design problems are raised in developing software for amateur users, a group distinguished here from novices. The authors argue that these design problems can be approac...
The impact of user interface quality has grown in software systems engineering, and will grow further with upcoming new paradigms such as Ambient Intelligence or Ubiquitous Comput...
The current heterogeneous world of networks and terminals combined with the generalized mobility of users pose telecommunications operators and service providers the challenge of d...
Experimental computer systems research typically ignores the end-user, modeling him, if at all, in overly simple ways. We argue that this (1) results in inadequate performance eva...
Peter A. Dinda, Gokhan Memik, Robert P. Dick, Bin ...
We describe a case study in the design of a user interface to a digital library. Our design stems from a vision of a library as a channel to the vast array of digital information ...
Steve B. Cousins, Andreas Paepcke, Terry Winograd,...