- The issue of web-site quality is tackled from the perspective of the `voice of the customer'. Quality function deployment (QFD) is adopted as a framework for identifying web...
With the exponential growth of the available information on the World Wide Web, a traditional search engine, even if based on sophisticated document indexing algorithms, has diffi...
Cross-site scripting (XSS) is an attack against web applications in which scripting code is injected into the output of an application that is then sent to a user’s web browser....
Philipp Vogt, Florian Nentwich, Nenad Jovanovic, E...
- Websites are used to establish the company’s policy and image, to promote and sell goods or support services and to provide customer support and to facilitate the communication...
WebQual is a method for assessing the quality of Web sites. The method has been developed iteratively through application in various domains, including Internet bookstores and Int...