The paper studies two types of events that often overload Web sites to a point when their services are degraded or disrupted entirely - flash events (FEs) and denial of service at...
Jaeyeon Jung, Balachander Krishnamurthy, Michael R...
Web sites are now considered an extension of the entire business, not just an additional channel or storefront or a simple information portal for the company. Creating an effectiv...
The paper presents the results of a study on usability methods for evaluating Web sites. lt summarizes the "Heuristics for Web Communications," and reports the practical...
TopicShop is an interface that helps users evaluate and organize collections of web sites. The main interface components are site profiles, which contain information that helps us...
Brian Amento, Loren G. Terveen, William C. Hill, D...
This work presents an empirical study on Web quality measurement. We evaluate the performance and reliability of Web as perceived by the end users located at the Wroclaw University...