Given societies’ massive investment in information technology and the potentially catastrophic consequences of IT failures, it is becoming increasingly critical to understand ho...
Given the increasing investment on information technology (IT) and Web site features, it becomes crucial to measure reliably the impact of these characteristics on the overall qua...
In this project, we are developing new text processing tools that help people perform advanced analysis of large collections of text commentary. This problem is increasingly faced...
Stuart W. Shulman, Eduard H. Hovy, Jamie Callan, S...
A new digital divide is emerging both within and between nations that is due to inequalities in broadband Internet access. Our research examines the broadband digital divide by an...
By using panel data spanning a period of 18 years and by estimating a general cost function in a cost minimization Z .setting, we conducted an analysis of information technology I...