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ISF
2010
109views more  ISF 2010»
13 years 6 months ago
From IT deployment capabilities to competitive advantage: An exploratory study in China
As more and more companies are deploying, or plan to deploy, information systems, the organizational capabilities to effectively deploy information technologies to support and shap...
Jun Tian, Kanliang Wang, Yan Chen, Björn Joha...
KDD
2008
ACM
142views Data Mining» more  KDD 2008»
14 years 8 months ago
Efficient ticket routing by resolution sequence mining
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
WSDM
2010
ACM
315views Data Mining» more  WSDM 2010»
14 years 5 months ago
SBotMiner: Large Scale Search Bot Detection
In this paper, we study search bot traffic from search engine query logs at a large scale. Although bots that generate search traffic aggressively can be easily detected, a large ...
Fang Yu, Yinglian Xie, Qifa Ke
DESRIST
2009
Springer
125views Education» more  DESRIST 2009»
14 years 11 days ago
An empirical evaluation of information security awareness levels in designing secure business processes
Information Systems Security (ISS) is critical to ensuring the integrity and credibility of digitally exchanged information in business processes. Information systems development ...
Fergle D'Aubeterre, Lakshmi S. Iyer, Rahul Singh
CIKM
2001
Springer
14 years 7 days ago
Tempus Fugit: A System for Making Semantic Connections
Tempus Fugit (“Time Flies”) is the first of a new generation of Personal Information Management (PIM) systems. A PIM system incorporates an electronic calendar, “to-do” li...
Daniel Alexander Ford, Joann Ruvolo, Stefan Edlund...