We describe an approach to building integrated performance support systems by using model-based task tracking to link performance support tools to video-based organizational memor...
Christopher R. Johnson, Lawrence Birnbaum, Ray Bar...
User-centered consultation systems can be viewed as systems with trust in the competence of the user, whereas conventional knowledge systems are often based on some mistrust. By o...
Georg Buscher, Joachim Baumeister, Frank Puppe, Di...
The paper provides an overview of the agent-based solutions developed by the Rockwell Automation company for the purposes of industrial control. Using agent-based manufacturing co...
Expert decision-makers often explain decisions by citing general principles. In some domains, however, it is nearly impossible to define principles intensionally so that they may ...
Requirements elicitation for a software system is a key stage in a successful development. At the same time, it is one of the most challenging, because requirements have to conside...