Many tools exist for developing real-time distributed groupware, but most of these tools focus primarily on the performance of the resulting system, or on simplifying the developm...
The design of tailorable systems is an important issue for fields of application which are characterized by differentiation and dynamics. We show how tailorability can be combined...
Groupware systems that use large shared workspaces generally provide only limited awareness information about other collaborators in the workspace. We are designing a set of group...
We introduce a conceptual framework that articulates the mechanics of collaboration for shared-workspace groupware: the low level actions and interactions that must be carried out...
Instant messaging (IM) in the workplace has proven to be a valuable tool for facilitating informal communication. Its benefits, however, are generally limited to times when users ...