In most companies two factors play a crucial role: managing the knowledge that is necessary for doing business and managing the hardware and software infrastructure that supports ...
For newly designed or transformed business processes, accurately predicting business performances such as costs and customer services before actual deployment is very important. W...
Effective information systems require the existence of explicit process models. A completely specified process design needs to be developed in order to enact a given business proce...
Laura Maruster, A. J. M. M. Weijters, Wil M. P. va...
Process management is a method for improving Boeing's business processes, however many aspects have been difficult to implement. eQuality is a software system based on a frame...
Jeffrey Bradshaw, Peter Holm, Oscar Kipersztok, Th...