Globalisation and competitive pressure urge many organisations to radically change business processes. Although this approach can provide significant benefits such as reducing cos...
The concept of Service Oriented Architecture (SOA) has had a significant impact not only on software engineering but on the analysis of an organization's business layer as we...
The existence of variations in the organizational environment makes the configuration of business process models a complex activity, even for experienced business analysts. The inc...
Abstract. This paper aims at carrying out business process modelling and business process improvement using TAD methodology. The methodology consists of six phases; the first three...
Organizations are under increasing scrutiny to document their compliance to regulatory requirements. To this end, they have to formally document their operating procedures to supp...