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» Aligning Business Process Models
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ER
2001
Springer
96views Database» more  ER 2001»
14 years 13 days ago
Process Patterns to Generate E-commerce Systems
: In electronic commerce, two fundamental types of models are business models and process models. While a business model is concerned with value exchanges between actors, a process...
Prasad Jayaweera, Paul Johannesson, Petia Wohed
OTM
2010
Springer
13 years 6 months ago
A Process View Framework for Artifact-Centric Business Processes
Over the past several years, the artifact-centric approach to workflow has emerged as a new paradigm of business process modelling. It provides a robust structure of workflow and s...
Sira Yongchareon, Chengfei Liu
HICSS
2007
IEEE
103views Biometrics» more  HICSS 2007»
14 years 2 months ago
Prioritising and Linking Business and IT Goals in the Financial Sector
IT governance and strategic alignment are issues that are high on the agenda in many organisations. To address those challenges, it is important that an organisation has a good vi...
Wim Van Grembergen, Steven De Haes, Hilde Van Brem...
HICSS
2008
IEEE
229views Biometrics» more  HICSS 2008»
14 years 2 months ago
The Business Value of CRM Systems: A Resource-Based Perspective
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
Shutao Dong, Kevin Zhu
BPM
2006
Springer
206views Business» more  BPM 2006»
13 years 11 months ago
A Discourse on Complexity of Process Models
Complexity has undesirable effects on, among others, the correctness, maintainability, and understandability of business process models. Yet, measuring complexity of business proce...
Jorge Cardoso, Jan Mendling, Gustaf Neumann, Hajo ...