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» Aligning Business Process Models
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ECIS
2004
13 years 9 months ago
Business alignment in the CRM domain: predicting CRM performance
In this paper we present a framework that aims to answer the central question why some organizations are successful in the CRM domain, while others are not. The framework is built...
Ronald Batenburg, Johan Versendaal
EDOC
2009
IEEE
13 years 11 months ago
Process SEER: A Tool for Semantic Effect Annotation of Business Process Models
A key challenge in devising solutions to a range of problems associated with business process management: process life cycle management, compliance management, enterprise process ...
Kerry Hinge, Aditya K. Ghose, George Koliadis
ISPW
2009
IEEE
14 years 2 months ago
Bridge the Gap between Software Test Process and Business Value: A Case Study
For a software project to succeed, acceptable quality must be achieved within an acceptable cost, providing business value to the customers, and keeping delivery time short. Softwa...
Qi Li, Mingshu Li, Ye Yang, Qing Wang, Thomas Tan,...
BIS
2009
131views Business» more  BIS 2009»
13 years 9 months ago
Organisational Ontology Framework for Semantic Business Process Management
The field of Semantic Business Process Management (SBPM) has refuelled interest in using ontologies for the representation of the static and dynamic aspects of an enterprise and va...
Agata Filipowska, Martin Hepp, Monika Kaczmarek, I...
GI
1994
Springer
14 years 1 days ago
Tool-Based Business Process Modeling Using the SOM Approach
Business processes play an important role in analyzing and designing a company's behaviour and organization. Modeling business processes is an integral part of the Semantic O...
Otto K. Ferstl, Elmar J. Sinz, Michael Amberg, Udo...