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SIGUCCS
2000
ACM
14 years 2 months ago
Training... A Key to Better Help Desk Consultants
The quality of student consultants and their development through training and education are major factors in determining long-term effectiveness of university Help Desk. To hire a...
Anna Maria Perez, Andrea J. Moore
CONCUR
2000
Springer
14 years 2 months ago
The Control of Synchronous Systems
In the synchronous composition of processes, one process may prevent another process from proceeding unless compositions without a wellde ned productbehavior are ruled out. They ca...
Luca de Alfaro, Thomas A. Henzinger, Freddy Y. C. ...
CGO
2010
IEEE
14 years 2 months ago
An efficient software transactional memory using commit-time invalidation
To improve the performance of transactional memory (TM), researchers have found many eager and lazy optimizations for conflict detection, the process of determining if transaction...
Justin Emile Gottschlich, Manish Vachharajani, Jer...
ACSAC
1999
IEEE
14 years 2 months ago
A Prototype Secure Workflow Server
Workflow systems provide automated support that enables organizations to efficiently and reliably move important data through their routine business processes. For some organizati...
Douglas L. Long, Julie Baker, Francis Fung
PADS
1999
ACM
14 years 2 months ago
Shock Resistant Time Warp
In an attempt to cope with time-varying workload, traditional adaptive Time Warp protocols are designed to react in response to performance changes by altering control parameter c...
Alois Ferscha, James Johnson
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