Loyalty systems provide an interesting possibility for vendors in customer relationship management. This holds for both real world and online vendors. Beside potential benefits of...
Social Networking is one of the major technological phenomena of the Web 2.0, with hundreds of millions of people participating. Social networks enable a form of self expression f...
Anna Cinzia Squicciarini, Mohamed Shehab, Federica...
Entities (e.g., users, services) have to authenticate themselves to service providers (SPs) in order to use their services. An entity provides personally identifiable information (...
Pelin Angin, Bharat K. Bhargava, Rohit Ranchal, No...
Software upgrades are unreliable, often causing downtime or data loss. I propose Imago, an approach for removing the leading causes of upgrade failures (broken dependencies) and o...
Abstract. Systems for the support of customer relationship management are becoming increasingly attractive for vendors. Loyalty systems provide an interesting possibility for vendo...
Matthias Enzmann, Marc Fischlin, Markus Schneider ...