: Success in implementing a Customer Relationship Management (CRM) system requires close attention to data quality issues. However, most of the literature focuses on the quality of...
John R. Talburt, Kimberly Hess, Richard Wang, Emil...
Predicting software quality as perceived by a customer may allow an organization to adjust deployment to meet the quality expectations of its customers, to allocate the appropriat...
Named-entity recognition (NER) is an important task required in a wide variety of applications. While rule-based systems are appealing due to their well-known "explainability...
Laura Chiticariu, Rajasekar Krishnamurthy, Yunyao ...
Resource allocation is a fundamental but challenging problem due to the complexity of cluster computing systems. In enterprise service computing, resource allocation is often asso...
Abstract--Recommender systems are gaining widespread acceptance in e-commerce applications to confront the "information overload" problem. Providing justification to a re...