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WSC
2008
13 years 10 months ago
Industrial enterprises business processes simulation with BPsim.MAS
Necessity to mind a huge amount of factors while developing modern enterprises models dictates new requirements for modeling software, which needs to process all data to achieve p...
Konstantin A. Aksyonov, Eugene A. Bykov, Elena F. ...
ECIS
2004
13 years 9 months ago
Customer relationship management (CRM) evaluation: diffusing crm benefits into business processes
Although CRM is one of the fastest growing management approaches being adopted across many organizations and particularly tourism and hospitality firms, the deployment of CRM appl...
Marianna Sigala
DEXAW
2005
IEEE
119views Database» more  DEXAW 2005»
14 years 1 months ago
A Performance Measurement Perspective for Event-Driven Process Chains
Business processes access Data Warehouse (DWH) information for performance measurement, supporting business decisions. Today, there are no conceptual models available that make th...
Veronika Stefanov, Beate List
CCS
2009
ACM
14 years 8 months ago
Logging key assurance indicators in business processes
Management of a modern enterprise is based on the assumption that executive reports of lower-layer management are faithful to what is actually happening in the field. As some well...
Fabio Massacci, Gene Tsudik, Artsiom Yautsiukhin
INFORMATICALT
2000
157views more  INFORMATICALT 2000»
13 years 7 months ago
The Analysis of Unstructured Processes in Business Administration
Abstract. One of the problem in business process reengineering is the identification and implementation of new workflow procedures for specific business processes, if they are not ...
Alvydas Jaliniauskas