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WSC
1998
13 years 10 months ago
Using Simulation in Call Centers
A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
Vivek Bapat, Eddie B. Pruitte Jr.
ESEC
1999
Springer
14 years 1 months ago
Synergy between Component-Based and Generative Approaches
Building software systems out of pre-fabricated components is a very attractive vision. Distributed Component Platforms (DCP) and their visual development environments bring this v...
Stan Jarzabek, Peter Knauber
CSMR
2004
IEEE
14 years 16 days ago
The Weighted Combined Algorithm: A Linkage Algorithm for Software Clustering
Software systems need to evolve as business requirements, technology and environment change. As software is modified to accommodate the required changes, its structure deteriorate...
Onaiza Maqbool, Haroon A. Babri
CHI
2010
ACM
14 years 3 months ago
Cleanly: trashducation urban system
Half the world’s population is expected to live in urban areas by 2020. The high human density and changes in peoples’ consumption habits result in an everincreasing amount of...
Inbal Reif, Florian Alt, Juan David Hincapié...
HICSS
2010
IEEE
174views Biometrics» more  HICSS 2010»
14 years 2 months ago
Developing an EMR Simulator to Assess Users' Perception of Document Quality
Simulators are used in research and training because they provide a realistic and safe environment for participants. In the course of conducting a comprehensive study of patient c...
Efthimis N. Efthimiadis, Kenric W. Hammond, Ryan L...