Telemarketers, direct marketing agencies, collection agencies and others whose primary means of customer contact is via the telephone invest considerable sums of money to make the...
The main scientific event for academics working in the field of Business Process Management is the International BPM Conference. In this paper, social network analysis techniques...
Hajo A. Reijers, Minseok Song, Heidi Romero, Umesh...
: Collaborative and dynamic workflow management systems in logistic companies require strong information systems and computer support. Business processes in such industries general...
The analysis of business solutions is one of critical issues in industry. Risk is one of the most preeminent and accepted metrics for the evaluation of business solutions. Not sur...
Yudistira Asnar, Rocco Moretti, Maurizio Sebastian...
The paper first deals with the much discussed issue of defining the term informatics. Then it explores how the term information science is understood by the students of the Facult...
Samuel Driessen, Willem-Olaf Huijsen, Marjan Groot...