A key challenge in devising solutions to a range of problems associated with business process management: process life cycle management, compliance management, enterprise process ...
Location-based and location-oriented applications will be amongst the most powerful drivers of organizational change in the coming years. However, the strategic use of these techn...
Business process management in service-oriented computing (SOC) environments poses special challenges. In particular, SOC environments are dynamic, thereby requiring frequent chan...
With current trends towards moving variability from hardware to software, and given the increasing desire to postpone design decisions as much as is economically feasible, managin...
Rabih Bashroush, Ivor T. A. Spence, Peter Kilpatri...
—In the majority of today’s IT organizations, Service Level Agreements (SLAs) are an important means for underpinning IT service provisioning by clearly defined Quality of Ser...