— Availability is one of the important factors to be considered for business-driven IT service management. This paper addresses the issue of analyzing what we call availability w...
Lei Xie, Jing Luo, Jie Qiu, John A. Pershing, Ying...
Policy based management in Service Oriented Architecture (SOA) allows organizations to apply rules and regulations on their business processes. Policy has long been employed in th...
Tan Phan, Jun Han, Jean-Guy Schneider, Tim Ebringe...
The increasing amount of available textual information makes necessary the use of Natural Language Processing (NLP) tools. These tools have to be used on large collections of docu...
PROMOTE is a EU project dealing with knowledge management and running in the IST programme, Nr. IST-1999-11658 [IST00]. The overall goal of the project is to develop an integrated...
Semantic Business Process Management (SBPM) utilizes semantic technologies to achieve more automation throughout the BPM lifecycle. An integral part of the SBPM infrastructure is a...