Customer Service Management (CSM) offers a management interface between customer and service provider, which enables customers to individually monitor and control their subscribed...
This paper questions the status quo regarding Security Management (SM) tools that function in an isolated, monolithic fashion. People work best by interacting with others and with...
GiveALink.org is a social bookmarking site where users may donate and view their personal bookmark files online securely. The bookmarks are analyzed to build a new generation of i...
Benjamin Markines, Lubomira Stoilova, Filippo Menc...
Abstract. The advent of context-aware computing requires a new paradigm in information management. Context information in a computing environment will take the form of disparate an...
Interaction graphs are ubiquitous in many fields such as bioinformatics, sociology and physical sciences. There have been many studies in the literature targeted at studying and m...