As more firms embrace CRM as a core business strategy, it is getting more important to assess firms’ CRM readiness and performance for diagnosing, guiding, managing, and evaluat...
In this paper we present a framework that aims to answer the central question why some organizations are successful in the CRM domain, while others are not. The framework is built...
Background: The analysis and usage of biological data is hindered by the spread of information across multiple repositories and the difficulties posed by different nomenclature sy...
Javier Garcia-Garcia, Emre Guney, Ramon Aragues, J...
Large-scale distributed data management with P2P systems requires the existence of similarity operators for queries as we cannot assume that all users will agree on exactly the sa...
The notion of certain answers arises when one queries incompletely specified databases, e.g., in data integration and exchange scenarios, or databases with missing information. W...