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WWW
2005
ACM
14 years 8 months ago
2005
ACM
The Web has become an excellent source for gathering consumer opinions. There are now numerous Web sites containing such opinions, e.g., customer reviews of products, forums, disc...
HICSS
2002
IEEE
14 years 10 days ago
2002
IEEE
The importance of electronic collaboration has risen as successful organisations recognize that they need to convert their intellectual resources into goods and services their cus...
WWW
2007
ACM
14 years 8 months ago
2007
ACM
It is now a common practice for e-commerce Web sites to enable their customers to write reviews of products that they have purchased. Such reviews provide valuable sources of info...
IAAI
1993
13 years 8 months ago
1993
This paper describes COMPAQ QuickSource, an electronic problem-solving and information system for Compaq’s line of networked printers. A major goal in designing this system was ...
ECWEB
2004
Springer
14 years 23 days ago
2004
Springer
This paper presents how text -mining techniques can be used to analyze an enterprise’s external environment searching for competitors, related products and services, marketing st...