The increasing pervasiveness of the Internet has dramatically changed the way that consumers shop for goods. Consumergenerated product reviews have become a valuable source of inf...
Nikolay Archak, Anindya Ghose, Panagiotis G. Ipeir...
: The growing sophistication of user requirements in tourism due to the advent of new technologies such as the Semantic Web and mobile computing has imposed new possibilities for i...
The importance of effective customer assistance technologies is imperative in today's online marketplace where users are oftentimes overwhelmed by the product choices availab...
John Doody, Edwin Costello, Lorraine McGinty, Barr...
The success of organizations or business networks depends on fast and well-founded decisions taken by the relevant people in their specific area of responsibility. To enable time...
Recently,“dot-com” startups relied on the well-known concept of “first-mover advantage” to justify huge marketing expenses and large financial losses. The idea was that on...