In e-commerce applications, no systematic research has been provided to evaluate if the use of a detailed and rich contextual representation improves the user modeling predictive p...
Cosimo Palmisano, Alexander Tuzhilin, Michele Gorg...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Distributed hash table (DHT) networks based on consistent hashing functions have an inherent load balancing problem. The problem becomes more severe due to the heterogeneity of ne...
One proposed approach to managing a large complex Smart Grid is through Broker Agents who buy electrical power from distributed producers, and also sell power to consumers, via a ...
In creating an evacuation simulation for training and planning, realistic agents that reproduce known phenomenon are required. Evacuation simulation in the airport domain requires...
Jason Tsai, Natalie Fridman, Emma Bowring, Matthew...