— Modern networks provide a QoS (quality of service) model to go beyond best-effort services, but current QoS models are oriented towards low-level network parameters (e.g., band...
Service level agreements (SLAs) impose many nonfunctional requirements on services. Business analysts specify and check these requirements in business process models using tools s...
Hua Xiao, Brian Chan, Ying Zou, Jay W. Benayon, Bi...
Service availability is one of the most closely scrutinized metrics in offering network services. It is important to cost-effectively provision a managed and differentiated networ...
Dahai Xu, Ying Li, Mung Chiang, A. Robert Calderba...
Client request rates for Internet services tend to be bursty and thus it is important to maintain efficient resource utilization under a wide range of load conditions. Network ser...
Abstract— The deployment of converged services of TV, telephony, and Internet access over IP entails a significant initial investment for service providers. This investment is n...