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MANSCI
2008
116views more  MANSCI 2008»
13 years 7 months ago
Call Center Outsourcing: Coordinating Staffing Level and Service Quality
In this paper, we study the contracting issues in an outsourcing supply chain consisting of a user company and a call center that does outsourcing work for the user company. We mo...
Z. Justin Ren, Yong-Pin Zhou
MMS
2008
13 years 7 months ago
Semantic interactive image retrieval combining visual and conceptual content description
We address the challenge of semantic gap reduction for image retrieval through an improved SVM-based active relevance feedback framework, together with a hybrid visual and concept...
Marin Ferecatu, Nozha Boujemaa, Michel Crucianu
EOR
2007
272views more  EOR 2007»
13 years 7 months ago
A dynamic logistics coordination model for evacuation and support in disaster response activities
This paper describes an integrated location-distribution model for coordinating logistics support and evacuation operations in disaster response activities. Logistics planning in ...
Wei Yi, Linet Özdamar
NETWORK
2008
119views more  NETWORK 2008»
13 years 7 months ago
Improving the Performance of Route Control Middleboxes in a Competitive Environment
Multihomed subscribers are increasingly adopting intelligent route control solutions to optimize the cost and end-to-end performance of the traffic routed among the different link...
Marcelo Yannuzzi, Xavier Masip-Bruin, Eva Mar&iacu...
PR
2008
228views more  PR 2008»
13 years 7 months ago
Accurate integration of multi-view range images using k-means clustering
3D modelling finds a wide range of applications in industry. However, due to the presence of surface scanning noise, accumulative registration errors, and improper data fusion, re...
Hong Zhou, Yonghuai Liu
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