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BPM
2010
Springer
128views Business» more  BPM 2010»
13 years 7 months ago
Content-Aware Resolution Sequence Mining for Ticket Routing
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...
CIKM
2010
Springer
13 years 4 months ago
A late fusion approach to cross-lingual document re-ranking
The field of information retrieval still strives to develop models which allow semantic information to be integrated in the ranking process to improve performance in comparison to...
Dong Zhou, Séamus Lawless, Jinming Min, Vin...
KDD
2009
ACM
185views Data Mining» more  KDD 2009»
14 years 8 months ago
Entity discovery and assignment for opinion mining applications
Opinion mining became an important topic of study in recent years due to its wide range of applications. There are also many companies offering opinion mining services. One proble...
Xiaowen Ding, Bing Liu, Lei Zhang
CP
1998
Springer
13 years 11 months ago
Error-Correcting Source Code
We study how constraint-based static analysis can be applied to the automated and systematic debugging of program errors. Strongly moding and constraint-based mode analysis are tur...
Yasuhiro Ajiro, Kazunori Ueda, Kenta Cho
ICDE
2010
IEEE
189views Database» more  ICDE 2010»
13 years 7 months ago
Caching all plans with just one optimizer call
Abstract— Modern database management systems (DBMS) answer a multitude of complex queries on increasingly larger datasets. Given the complexities of the queries and the numerous ...
Debabrata Dash, Ioannis Alagiannis, Cristina Maier...