Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...
The field of information retrieval still strives to develop models which allow semantic information to be integrated in the ranking process to improve performance in comparison to...
Opinion mining became an important topic of study in recent years due to its wide range of applications. There are also many companies offering opinion mining services. One proble...
We study how constraint-based static analysis can be applied to the automated and systematic debugging of program errors. Strongly moding and constraint-based mode analysis are tur...
Abstract— Modern database management systems (DBMS) answer a multitude of complex queries on increasingly larger datasets. Given the complexities of the queries and the numerous ...
Debabrata Dash, Ioannis Alagiannis, Cristina Maier...