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» An expert system for the design of agents
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ACMACE
2004
ACM
14 years 1 months ago
Extending game participation with embodied reporting agents
We introduce a multi-agent framework to generate reports of players' activities within multi-player computer games so that other players who are currently unable to participa...
Dan Fielding, Mike Fraser, Brian Logan, Steve Benf...
HCI
2007
13 years 9 months ago
Visual Agent Programming (VAP): An Interactive System to Program Animated Agents
An interactive system in which the user can program animated agents visually is introduced: the Visual Agent Programming (VAP) software provides a GUI to program life-like agents. ...
Kamran Khowaja, Sumanta Guha
BCSHCI
2007
13 years 9 months ago
Expert habits vs. UI improvements: re-design of a room booking system
This paper presents the results of a case study examining prototyping as a method in re-designing a user interface (UI). In the case presented, a web-based room booking was re-des...
Per A. Jonasson, Morten Fjeld, Aiko Fallas Yamashi...
CHI
2010
ACM
14 years 2 months ago
What do you know?: experts, novices and territoriality in collaborative systems
When experts participate in collaborative systems, tension may arise between them and novice contributors. In particular, when experts perceive novices as a bother or a threat, th...
Jennifer Thom-Santelli, Dan Cosley, Geri Gay
CIMCA
2005
IEEE
13 years 9 months ago
Customised Customer Support Using a Soft Computing Approach
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...