A VoIP PBX supports flexible call handling functionality for selective forwarding, cost based outward call routing, recording calls etc. Both users and administrators need a flexi...
Current approaches to Business Process Management (BPM) and Operational Business Intelligence (BI) integration have been very limited and simply reduced to the problem of technica...
In: Proceedings of the Eleventh International Conference on Cooperative Information Systems (CoopIS-03), pp. 93–109, Springer-Verlag LNCS Series. c 2003 by Springer-Verlag. We a...
Simulation is widely used for performance analysis of Personal Communication Systems due to their inherent complexity. However, resource demands (cpu-time and memory requirements)...
The high rate of requirement changes make system administration a complex task. This complexity is further influenced by the increasing scale, unpredictable behaviour of software ...