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» An integration model for organizing IT service management
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SOPR
1998
117views more  SOPR 1998»
13 years 7 months ago
Towards mature IT services
Many organizations provide information technology services, either to external or internal customers. They maintain software, operate information systems, manage and maintain work...
Frank Niessink, Hans van Vliet
EDOC
2011
IEEE
12 years 7 months ago
Modeling Contextual Concerns in Enterprise Architecture
Abstract—Enterprise Architecture approaches are used to provide rigorous descriptions of the organization-wide environment, manage the alignment of deployed services to the organ...
Gonçalo Antunes, José Barateiro, Chr...
BDIM
2007
IEEE
171views Business» more  BDIM 2007»
14 years 2 months ago
A Model Driven Framework for IT Transformation
IT organizations are facing significant business and technical challenges today. On the business realm, companies are increasingly outsourcing their IT operations to specialized I...
Santhosh Kumaran, Tian Chao, Kamal Bhattacharya, P...
ESCIENCE
2006
IEEE
14 years 1 months ago
Supporting Decentralized, Security Focused Dynamic Virtual Organizations across the Grid
The ability to dynamically create and subsequently manage secure virtual organisations (VO) is one of the key challenges facing the Grid community. Existing approaches for establi...
Richard O. Sinnott, David W. Chadwick, Jos Koetsie...
ICWS
2009
IEEE
14 years 4 months ago
Distributed Cross-Domain Change Management
Distributed systems increasingly span organizational boundaries and, with this, system and service management domains. Web services are the primary means of exposing services to c...
Bruno Wassermann, Heiko Ludwig, Jim Laredo, Kamal ...