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» An integration model for organizing IT service management
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STORAGESS
2005
ACM
14 years 1 months ago
The evolution of storage service providers: techniques and challenges to outsourcing storage
As enterprise storage needs grow, it is challenging to manage storage systems. The costs of locally managing, supporting, and maintaining resilience in storage systems has skyrock...
Ragib Hasan, William Yurcik, Suvda Myagmar
JCP
2006
106views more  JCP 2006»
13 years 7 months ago
On the Development of Knowledge Management Services for Collaborative Decision Making
Admitting that the quality of a decision depends on the quality of the knowledge used to make it, it is argued that the enhancement of the decision making efficiency and effectiven...
Christina E. Evangelou, Nikos I. Karacapilidis, Ma...
HICSS
2005
IEEE
149views Biometrics» more  HICSS 2005»
14 years 1 months ago
Organizational Culture and the Performance of Critical Infrastructure: Modeling and Simulation in Socio-Technological Systems
Civil infrastructures are vital elements of a nation’s physical well-being and quality of life because modern economies rely on the services these systems provide to move goods,...
Richard G. Little
JPDC
2006
156views more  JPDC 2006»
13 years 7 months ago
Grid harvest service: A performance system of grid computing
Conventional performance evaluation mechanisms focus on dedicated systems. Grid computing infrastructure, on the other hand, is a shared collaborative environment constructed on v...
Ming Wu, Xian-He Sun
EMISA
2005
Springer
14 years 1 months ago
Unbundling and Deploying CRM Applications as e-Services
: The development of Customer Relationship Management (CRM) capabilities by incrementally sourcing and combining “best of breed” services from different providers is a key leve...
Pedro R. Falcone Sampaio, Yong He