587 search results - page 6 / 118 » An integration model for organizing IT service management |
ISCC
1999
IEEE
13 years 12 months ago
1999
IEEE
Customer Service Management (CSM) offers a management interface between customer and service provider, which enables customers to individually monitor and control their subscribed...
CAISE
2007
Springer
14 years 1 months ago
2007
Springer
Abstract. One of the most significant paradigm shifts of software business management is that individual organizations no longer compete as single entities but as complex dynamic ...
INFOSCALE
2007
ACM
13 years 9 months ago
2007
ACM
Service-Orientation (SO) is a design and integration paradigm that is based on the notion of well defined, loosely coupled services. Within SO, services are viewed as computation...
OWLED
2007
13 years 9 months ago
2007
International organizations like FAO are intrinsically multilingual. FAO is currently experimenting with semantic-oriented technologies based on ontologies, with the purpose of int...
VLDB
2008
ACM
14 years 7 months ago
2008
ACM
With the development of inexpensive storage devices, space usage is no longer a bottleneck for computer users. However, the increasingly large amount of personal information poses ...